Dying in Professional Care
Whether in a hospital, hospice, nursing or residential care home, the staff who have cared for the person that has died will know what to do. You will also find they will offer you practical advice and support after the death, and hospitals have dedicated bereavement liaison teams who will help you.
If the person who has died is in hospital, they will be taken to the hospital mortuary after they have died. Different hospices, nursing or residential homes may have a small mortuary or specific room where they care for people once they have died, or they may leave the individual in their room or bay.
When someone dies in professional care then a medical or nursing professional will be called to confirm whether a Medical Certificate of Cause of Death will be issued. If this is not possible then the death will need to be referred to the coroner and the death cannot be registered (or funeral arrangements confirmed) until the coroner has completed their enquiries.
Once you have contacted us, we will ask you some details about what has happened and discuss with you what you would like to happen next. Most friends and family request that their loved one be moved to the Funeral Service as soon as possible but in some cases it may be possible to spend some time with a loved one in the place where they have died, or you may wish to see whether they can return home for a time.
Once we understand your preferences then we can contact the hospital, hospice, nursing or residential home on your behalf and make the necessary arrangements. We will support you to have as much, or as little, involvement as you want and make sure that you are kept informed about what is happening.