UPDATED AS OF: 10 February 2025
Company: Full Circle Funerals Limited (the “Company” or “we”)
Registered Company Address: 114 Otley Road, Guiseley, LS20 8LZ
Jurisdiction: England and Wales
CONTACT US
Address: 114 Otley Road, Guiseley, Leeds, LS20 8LZ
Telephone No: 01943 262626
E-mail: [email protected]
Privacy Policy
We respect concerns about the privacy of your personal information. Please review our Privacy Policy below for how we collect, use, disclose and manage your personal information.
This Privacy Policy applies solely to information collected through this Site and not other sources.
Collection of your personal data
Under the UK’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”
What data do we collect?
We collect personal information about you (i.e. information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) through this website, ONLY where you voluntarily submit it.
This may be when you request information through a contact form or email, submit comments or participate in some survey or other feature of the website.
Providing personal information is up to you. If you do not want your personal information collected, please do not submit it. (However, if you do submit the data and subsequently want it removed you only need to contact us on the details above to request this)
How we use your personal data
We may use your personal information as follows:
To respond to your questions, comments, requests or survey responses.
For other purposes set out when your information is collected or in any additional terms and conditions applicable to the particular feature of the Site.
Sharing personal data
We will not provide any of your personal information to any third parties, except as outlined below, without your specific consent
For disclosures required by law, regulation or court order.
For the purpose of or in connection with legal proceedings or necessary for establishing, defending or exercising legal rights.
We use a few trusted Service Providers to help deliver our website services. All our suppliers are subject to the appropriate safeguards operating in full compliance with Data Protection Law.
Hosting provider – to host our website and connected database.
Email provider – to send notifications or messages relating to website services which you have opted in to.
Website Plugin providers – to increase the functionality and safety of the website – If you wish to see a list of these providers please contact us on the above details.
How data will be used
Full Circle Funerals Limited will process personal data (collect, store and use) the information you provide in a manner compatible with the UK’s General Data Protection Regulation (GDPR)
Length of time personal data is stored
We will only retain information for as long as is necessary to deliver the service safely and securely. We may need to retain some records to maintain compliance with other applicable legislation – for example finance, taxation, fraud and money laundering law requires certain records to be retained for an extended duration, in some cases for up to seven years.
Collection of additional data
Like most websites we use cookies.
If you are browsing our website, we will not collect any information which will identify you by name unless your IP address matches information already knowingly volunteered by you. If this information matches existing data records we will collect information about which pages were visited and whether you are using our website using a mobile phone, tablet or PC. We collect information using cookies and/or traffic data which uses IP addresses or other numeric identifiers, which analyse navigation and use of the website (e.g. Google analytics)
A cookie is a text file that is used by many websites to identify your computer to their server. Cookies in themselves do not identify the individual user, just the computer used. We use cookies via Google analytics and Microsoft Clarity to track traffic on our website. We only ever use this data at an aggregate level and do not identify individual users through this process.
These cookies are only used by us and this data is never shared with any other organisation.
You do not have to have cookies activated on your web browser to view this website.
Children
We take the protection of children’s privacy seriously. We operate this website in compliance with all applicable law in the above Jurisdiction. Children under the age referred to below for the appropriate Jurisdiction for the Site should have a parent/guardian’s consent before providing any personal information to the website.
We will not, as provided by applicable law, require or request children under this age to provide more personal information than is reasonably necessary to participate in the applicable activity on the Site.
If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent. Without such consent, though, the child may not be able to participate in certain activities. However, in certain circumstances, we may maintain and use such information (in accordance with the rest of this Policy and applicable law) in order to notify and obtain consent from the parent/guardian and for certain safety, security, liability and other purposes permitted under applicable law.
A parent/ guardian can review, remove, change or refuse further collection or use of their child’s personal information by contacting us as provided above (include child’s name, address and e-mail address). Site’s Jurisdiction/Applicable Age: Under 13 years of age.
Checking or removing Your Personal Information
If you wish to verify, correct, remove or update any of your personal information collected through this Site, contact us at the above “Contact” address, telephone number or e-mail.
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure– You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing– You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Complaints
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details below.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Full Circle Funerals contact:
Sarah Jones
Full Circle Funerals
114 Otley Road
Guiseley
LS20 8LZ
Tel: 01943 262626
Email: [email protected]