Throughout the whole funeral process I felt reassured and confident that I was dealing with professionals, but with a heart. Read more
And not for one moment did it come across to me or my family as just going ‘through the motions’. The level of communications between the Full Circle team was outstanding (in particular Sarah Jones, the Director) who knew exactly the right tone to strike – not an easy thing to do, given that people are so different. But strike it she did, possessing a genuine sensitivity and empathy. All of our needs and suggestions were met and carried out with complete efficiency, ensuring both the church and crematorium services went perfectly smoothly. It sounds slightly odd to say we would of course use Full Circle again, but the truth is of course we would. Thank you so much.
From the moment we notified Full Circle of the bereavement, through the planning of the funeral and the day itself they could not have been more kind and helpful. Read more
There were a number of decisions to make at a difficult time but Andrew came out to see us, talked through the options and helped us organise the funeral that we felt was just as our mum would have wanted. We were given time to think about our choices and tweak anything as we went. On the day everything went smoothly and as we’d planned. In our case we decided to deliver the majority of the eulogy ourselves however Andrew was on hand to step in had anyone have needed his support which gave those speaking the confidence to get up. We were given details of the costs at the outset and the final bill was exactly as expected.
I’m not sure what I would have done with out the care and support from Sarah and Nicola, my husband Craig died of covid pneumonia. Read more
I had spoken to another funeral director who had basically told me they wouldnt touch my husband except to put him in a shroud and put the lid on the coffin, the idea of that shattered me 4 days after Craig had died. The next day I spoke with Sarah, I explained that I wanted to honour Craig by him being able to be dressed and have his beard plaited and if I could I would like to be able to spend time with him and for our children to see him if they wanted. Sarah was gentle, kind, reassuring and put my heart and mind at peace, so much so that my Dad who was stood next to me when I was talking on the phone with Sarah said he could see the physical difference as the anguish turned to hope. I was introduced to Nicola at the Halifax branch. Nicola listened to my family, accommodated everything we asked for, made it safe for us to see Craig and spend sacred time with him celebrating Solstice with him, sitting in sacred space with him, bringing him gifts for his journey. Little things that made a huge difference. Nicola cared for Craig with gentle kindness, she showed him and us true compassion and went above and beyond to ensure we were able to honour Craig’s final right of passage from this world with dignity and grace. Our gratitude and appreciation of the compassion, humanity and care from Nicola and Sarah cannot be put into words. I can only hope this begins to convey that. Thank you from our hearts Kirsty and Family xx
Full Circle were just brilliant. They took all the pressure off in respect of the arrangements for my mothers funeral. Read more
The funeral service itself was well organised and very dignified. I cannot thank them enough for all their kind and considerate help throughout.
Very professional and exceptional service, made my Dad, sister and I feel very at ease and comfortable to discuss the funeral arrangements. Read more
Nothing too much trouble, very respectful and compassionate care for our lovely mum from the funeral director David at Harrogate. Thank you so much.
At a very difficult time after the death of my father, Full Circle provided excellent and responsive care from start to finish. Read more
My father died of Covid, and we were subject to lockdown restrictions, but Full Circle did everything they could to provide excellent service in spite of the difficulties. Full Circle were very easy to contact, and took detailed instructions for the cremation over the telephone, as I was unable to visit. When I went to collect the ashes, I was reassured that their service was carried out in a Covid-compliant fashion. Full Circle contacted both me and my mother at all the important moments of the funeral services and cremation, without ever unnecessarily contacting us. I had a single person who was my point of contact, and she was available and gave a very personal service. She was flexible when I needed to change the wording on the plaque on the casket. Full Circle were not only one of the cheapest funeral services in the West Yorkshire area, but they were understood that we wanted to have the funeral quickly whilst family members were able to attend, and they were able to offer a much swifter cremation service than other funeral services. Everything was done thoughtfully, efficiently and respectfully.
Ruth and her team at Full Circle provided and caring, compassionate and efficient service to us. They were always on hand to advise and guide and we were very satisfied with their offering.
Could not have wished for anyone better than Andrew taking care of everything for us.
Despite the Covid 19 Pandemic Restrictions Full Circle still offered the personal touch and were very approachable and professional
Such a beautiful and caring service from all staff. Truly respectful and genuinely caring.
I can’t recommend Full Circle highly enough. In such difficult times they were there by my side like an old friend. Compassionate, caring, discreet and extremely helpful and supportive. Read more
They even came to my wife’s bedside in the hospice to discuss Jo’s wishes for her funeral. Emerging from a tough few months as my wife and myself battled through her losing fight, Full Circle were there to help me through the strange and surreal world that was Covid-19 lockdown. They are angels on earth.
I was recommended to this company by a friend when my sister died in hospital, though not of the virus, in the middle of the 2020 Lockdown. In this horrendous situation Full Circle achieved the impossible. Read more
The personal service which they provided was exceptional – their aim throughout was to enable us to achieve a fitting end for a distinguished and greatly loved 89 year old woman. That my two sons and I were able to do so, with a highly personal and moving service at Skipton Crematorium on 15th April was entirely due to the skill, commitment and depth of understanding of the Full Circle Team. Nothing was too much trouble and we were guided and advised with supreme sensitivity. We are greatly in their debt and would recommend them without any hesitation.
I am more than satisfied with the service you provided. From the start we were shown sympathy and understanding coupled with prompt and efficient action to do what was required. Read more
We had our own ideas as to the nature of the service and you co-operated in every way to ensure that it happened that way. I am very happy to award you 5 stars.
My wife died recently. Full Circle were very efficient and professional and also so kind, helpful and comforting at what was a difficult time for our family. Also their fees were very reasonable.
Have used Full Circle for cremations for both parents and was very happy with the service both times.
The funeral arrangement experience was everything we wanted and more, a close family experience helped by the care given by Janice and Ruth plus rest of staff. Read more
My husband would have loved it, his music, his life all included. Your staff provided the best possible support with care and kindness. Thanks for everything. Kindness, care and support!
The whole staff at Full Circle Guiseley met all our family’s recommendations. They made the worst time of our lives into giving Jordan the best day to celebrate his life. They made it personal to us and we cannot thank you enough. Read more
You all showed you cared. Jordan’s funeral was a massive event and pressure for all concerned. You took the pressure from us and nothing was too much to ask for. You came up with solutions for everything. You made us feel you cared so much and that made me reel reassured. You did everything to bring Jordan home and more. I knew he was safe in your hands. No one could have done anymore for Jordan. I know my boy was safe in your hands and you all played such a vital part in his celebration of life. I could not have asked anymore from you all and I thank the team from the bottom of my heart. Please tell as many people how you gave Jordan the best send off. If I need Full Circle again I would not hesitate to call you.
The funeral arrangement experience was better than expected. Sarah and the wonderful staff of Full Circle made a difficult time for our family much easier to cope with. Read more
Extremely helpful and comforting. We used two poems and music that Joan loved in the funeral to personalise it. We also had participation by people who were close to Joan – granddaughter Tilly, brother Ronnie, niece Veronique, sister in law June. Full Circle Staff were extremely supportive and helpful.
Overall, the professionalism and support provided by Full Circle certainly helped the experience and ensured that everyone’s needs were supported. Read more
The funeral wasn’t unusual. It has some element of religion, readings, music and a personal tribute. The personal tribute and the music were particularly important in the circumstances. Each funeral is, and should be, pertinent to the deceased and the family and friends. Your initial contact and all subsequent communication was utterly professional. Our impression is that with your ethos and management you are willing and able to adapt to each client’s needs in our instance, you remained efficient, effective, gentle and compassionate at all times – which was perfect. Special thanks to Andrew and of course, Ruth. Ruth was exceptional in her care and facilitation of the process.
We loved the façade of the premises so called in a couple of years ago. V. impressed by relaxing interior + caring staff. Read more
Libby (10) says: “I thought funerals were depressing, but it was so nice being able to share things about Nanna’s life. They made us feel welcome and like we weren’t alone coping with this.” Abi says: “They gave us all the time we needed in that first meeting. We never felt rushed.”We chose the flowers, selected photos for reflective piece, choice of music for service, choice of coffin, choice of celebrant. (Also, memory cards, seed packets). F.C. made us feel that they were personally invested in the funeral and that every detail was important. Your staff made us feel we could call in, telephone, or email to discuss anything that concerned us. Extremely warm and polite, including lovely emails.Nanny Brookes says: “They listened and remembered family details which made the whole experience very personal.”
Libby, Abi, and Kevin
From my visit and meeting Sarah, I was made to feel very welcome and it was a friendly experience. Read more
Everyone was professional. I arranged the flowers for Dad’s coffin and found this cathartic. It was my way of giving something of me that Dad would have appreciated. Everyone [Full Circle staff] showed so much empathy and support.
Having done the funeral arrangements last year for my sister, I knew what to expect. Andrew did a very thorough job of guiding me and my friend Sandra through it. Read more
It was lovely to be able to add the fishing rod net and flies (in David’s jacket pocket). It made me feel that he would be able to fish in God’s own lake. A very emphatic yes to whether your staff supported me in a way that was right for me. Everyone I had contact with were very understanding and very welcoming. Ruth and Andrew were brilliant, all the staff were. They were and still are there for me.
The funeral arrangement experience surpassed my expectations on so many levels, from the very first phone call to your office to the moment my mum was buried I felt that we were both taken care of in a very caring and thoughtful way. Read more
I had 3 friends singing and 1 friend playing the piano and 4 people speaking – I think allowing this to happen felt as though I was very involved with my mum’s final journey and as far as funerals go that felt lovely. Your staff were all extremely friendly with every encounter and I can’t speak highly enough of Ruth Owen and her wonderful, intuitive, sensitive, caring way in which she handled the whole process and for that I will be forever grateful. The process from start to finish was the best it could be and you all took a lot of stress and worry off my shoulders at a very hard time. Thank you. Obviously it is the worst time in anybody’s life to lose somebody so precious but I am so thankful to have been in the hands of Full Circle and Ruth Owen.
Our experience was excellent. I have inky been involved directly twice before in arranging funerals for close family members and this was far by the best. Read more
Ruth suggested Gill Warwick, celebrant, and all of our wishes were respected and incorporated which was lovely. For example, a tribute from Grandchildren, photos, poem and my mothers ‘life’ story. Ruth personally provided support for me and was there to speak to almost whenever I wanted to.
I didn’t really have any expectations, but felt that the arrangement went smoothly. To personalise the funeral we put a football banner over the coffin. Ruth was lovely, both friendly and professional.
The funeral was exactly as my brother requested it to be His wishes for a simple no fuss cremation were respected.
I had no idea what to expect but arranging the funeral was expedited most efficiently and with great kindness. Everything was thought of for me and it was made as easy as possible. Read more
We put some photos + 3 “nature” items in my Mum’s jacket pockets. It felt that we were not sending her on her way alone. Your staff supported us in a manner that was right for us 100%. The tone is respectful without being obsequious and extremely friendly without seeming over familiar. Full Circle helped to realise my vision of a “good death” in the manner in which they came to collect her from her home. Every person connected was delightful from the florist to the pall bearers. Seeing Ruth page my mother into Lawnswood was a highly charged and memorable experience. THANK YOU.
The funeral arrangement experience exceeded my expectations. The level of support and advice we an excellent example of customer service. Read more
A home-made wreath of paper aeroplanes was used instead of flowers. It felt right and fitting. Nothing was too much trouble. I felt Lucy took the time to get to know us and Malcolm, and that she was comfortable enough with us to insert a humorous remark into the conversation. This brought a smile, even though it was a difficult time for us.
The funeral was above what we expected. You made something that we had dreaded so easy for us. My mother would have been so proud of us. Read more
It was a beautiful funeral if you can say that. Thanks to you. We were able to personalise the funeral by having a slideshow at the end, which we all loved. Your staff were so caring and thoughtful. We felt nothing was too much trouble. I would recommend you every-time.
The funeral arrangement experience was more than I expected. Both Jodie and David are lovely. Read more
The building and the interior is very beautiful and comfortable. Jodie was very understanding. We were able to personalise the funeral in the following ways; my nephew playing the guitar, choosing the songs, and we had my mums wedding album. It made me feel that I had helped to put the funeral together. Full Circle’s staff were very kind – everything was perfect. I was very satisfied.
During the funeral arrangement experience Carolyn and I were treated with the utmost care and respect and in a very professional way by Jodie. Read more
To personalise the funeral our daughter Julie added a photo of Sylvia to be placed on the coffin during the service at the crematorium. This was her wish for her Grandma. Jodie, David and your drivers were all a pleasure to have around us at this sad time. The funeral arrangements were handled to our satisfaction in a caring and professional manner from start to finish. Thanks from Carolyn and Ian.
The funeral arrangement experience was informal, sensitive and I didn’t feel I was part of a conveyer belt funeral. Read more
The family were able to personalise the funeral by putting personal items into the coffin and writing messages on the lid. Each put a single rose on the coffin at the Burial Ground. Lucy was absolutely lovely. Supportive but not intrusive. We wanted a very informal, very personal funeral, we were well served by F.C.
The funeral arrangement process was better than we had expected the funeral arrangement process to be. Ruth Owen was absolutely wonderful in putting us at our ease and ensuring everything went smoothly.
The funeral arrangement experience was much more thoughtful & personal than I could have ever expected. Ruth was lovely to talk with from our initial contact & Full Circle went above & beyond to help us. Read more
The photo frame to hang memories on at the funeral was a lovely point of interest for our family a& friends at the wake & brought us a lot of happiness. Andrew was INCREDIBLE when handling all of our questions & needs. He was empathetic, quick and thorough when responding to my many emails, flexible & truly made what I thought was going to be a difficult & painful experience the absolute opposite. It was the easiest part I’ve had to seal with after the death of my mother & we can’t thank you all enough for your care throughout this time’.
The funeral was well planned, coordinated and delivered very professionally. The celebrant presented as if she was part of the family – amazing! Read more
We were able to personalise the service in a number of ways; a book on top of the coffin – I felt proud. A poem at the service – I felt honoured to read it. Flowers being placed on the coffin by all family members at the end. Full Circle staff were professional, caring and patient with my attention to detail. Thank you so much – the whole family and many guests praised the service. The standard of service was exceptional.
Thanks to the thoroughness of your team, we knew and had the input into what would happen. That preparation helped us to prepare mentally for what was to come and helped enormously. Read more
The choice of the coffin, handing out of roses at the end of the ceremony, the choice of music, all made it feel that we were making the ceremony very personal. I cannot praise the staff highly enough. Their approach, their empathy, their determination to help us find what was right for us, their attention and positive reactions to every detail was so supportive and so much appreciated. We were 100% happy with all the arrangements. All went like clockwork and we felt we had been so well supported at such a difficult and emotional time. From the initial contact through to the final receipt of the bill, we knew what was happening, felt cared for professionally and personally. We can not praise all involved highly enough. The offer of bereavement counselling and the inclusion of forget-me-not seeds shows the level of service and care this form provides. I will be forever grateful that chance led us to choose this company. No praise is sufficient. Thank-you so much.
The funeral arrangement was what I had expected it to be and more. I just wanted the best send off for my Grandad and they fulfilled that. Read more
David made me feel welcome and he listened. He also gave me options for the funeral. The staff were very friendly and easy to talk to. Full Circle was a very warm environment who made me feel welcome. The staff are amazing and understanding – talking to me and helping with the funeral. I would recommend them to people.
After travelling passed there on many occasions we thought we’d try there first as it was also very modern and fresh looking. After one visit we realised it would be the place to go for us. We never looked anywhere else. Read more
The funeral arrangement was more than we expected it to be, especially after not dealing with many past funerals. We couldn’t fault Andrew; he guided us through everything and gave us the perfect send off for our very dear loved one. The staff were friendly, helpful, attentive to detail and helped is through every aspect of the funeral. We couldn’t fault them. We were extremely satisfied with everything from start to finish; thank you very much.
The management and delivery of the funeral from initial telephone contact through to the after-care support has been exceptionally good. I could not have wished for a better service. Read more
We personalised the service in a number of ways: a bagpiper – this was very special and personally relevant for Lorraine and family; the Nissan leaf eco-hearse; details on the seed packets, suffragette colours on the coffin; our own celebrant; Brooklands Woodland Burial – all of these things made the funeral feel very personal and beautiful. David was exceptionally good. I was very pleased that the support was consistent. David was the person I spoke to initially on the phone and he stayed with me throughout. He began by asking us to tell him about Lorraine which was the perfect way to begin. He was extremely sensitive, anticipating needs but always checking back. I was so so happy that Full Circle enabled me to ensure the perfect funeral for Lorraine. They surpassed my highest expectations. Thank-you so much.
I have been going past Full Circle in Bramley whilst it was being developed from The Globe pub and thought it might be a good place to try. Very handy for me. Read more
I wanted a fairly traditional and simple service and Full Circle were able to arrange this for me. I was able to personalise the funeral by arranging to have a horse-racing scene printed on a fabric to drape over the coffin. That added to my contribution towards the service and made me feel good. The staff were very friendly, warm and kind. They were thoughtful and easy going. They did not try and persuade me to do anything I didn’t want to. Jodie especially was very sweet.
The funeral arrangement experience exceeded what we expected. As soon as we walked into the room we received a warm welcome that put us all at ease. Read more
The atmosphere and surroundings were relaxing and David was brilliant. He gave full explanations, was very patient and managed to make it feel like we were not arranging our Dad’s funeral. We were able to place personal items in Dad’s coffin and allowed to see him whenever it was convenient to us which meant a lot. David and the team were excellent, very supportive. Family and friends commented on how fab they were on the day of the funeral. We cannot thank David and the team enough for making a stressful time easier. We felt we were planning a celebration with friends, rather than a funeral.
Everything was beautifully arranged. We couldn’t have asked for better. Our family wished to be involved in the funeral and the staff helped in every way. Read more
The funeral was perfect. We were shown every consideration at a very difficult time. I was nervous about seeing my husband for a final farewell. I need not have worried. Andrew reassured me and he looked better than I had hoped. Peaceful and at rest.
The arranging experience exceeded what the family had expected. The Globe was a beautiful environment – modern, tasteful and respectful. Read more
The whole experience helped the family at the saddest time. I’ve been to lots of funerals and dealt with many funeral directors but nothing compared to our experience with F.C.F. We were given every opportunity to personalise Dad’s funeral. This was our family’s funeral for Dad and never felt like F.C.F were taking over. Eulogy, order of service, even the position of Dad’s coffin was our choice and accommodated. The staff support was beyond our expectations. Nothing was too much. Friendly but never intrusive, respectful and incredibly kind especially to our 95 year old Mum.
The funeral arrangement was what I had expected it to be but also better than I expected. It was much less daunting than I expected. Read more
We personalised the funeral with the eco-hearse, a cardboard coffin, a woodland burial and using photo frames to put up pictures. This allowed us to feel close to the deceased. Like they were planning it with us. Instead of the funeral planning being upsetting, my sister and I were often smiling, saying Dad would love this. We are so glad that Ruth was part of this and was there for us throughout. We could not have done it without her. Thank-you.
Everyone we spoke to at Full Circle was great, Ruth, Andrew, Kerry and Gill the celebrant were amazing. They took on our needs, were supportive and understanding. We personalised the funeral with the decoration of the coffin, following Mum’s instructions.
I have never arranged a funeral before and I was astounded by David’s approach. It was made an easy process. Nothing was too much trouble. I was very impressed. Read more
We decorated the coffin with personal messages and bunting!! Full Circle allowed me to use their premises for this. Nothing was too much trouble and due to the circumstances surrounding my partner’s death, David and Kerry were so supportive. Thank-you for making this occasion a memorable one and a very well co-ordinated day!
The arrangement was so much better than I thought it would be. I thought it would be a terrible experience but because of David’s kindness, professionalism, knowledge and gentle manner he made it a beautiful and healing experience for me. Read more
We personalised the funeral by having the service at The Chevin Lodge, horse-drawn hearse, a willow casket and yellow ties worn by the staff. David was absolutely brilliant. He was supportive without being intrusive. He answered all my questions honestly and gently. David very intuitively matched us with Helen, our celebrant. She was brilliant and we connected straight away. She delivered the perfect service for us.
Full Circle provided lots of useful information. There was a good range of coffins and caskets available. Everything I asked for was done without fuss or bother. The whole experience could not have been improved I’m sure. Read more
My husband did not want a funeral service, this was adhered to and I did not need to worry about anything. Ruth gave wonderful support and did everything she could to make things as normal as possible for me.
The funeral arrangement was better than we expected! I liked the relaxed style, the fact we were listened to and were not pressurised into buying additional services. Ruth was great! We were allowed to carry out our own mini celebration of Mum’s life despite her desire for no fuss. We could add personal items to the coffin and I was very relieved there was no embalming involved. I loved the lack of solemnity and the ability to laugh with Ruth.
The funeral arrangement was better than we expected – especially they amount of time spent with us to ensure everything was as required and the great friendliness of all the staff at Full Circle. We were very happy that we chose to have the service at the Guiseley premises – it turned out to be a lovely venue with no rush and a very personal feel. The wicker coffin was nice as was the wreath.